Knowledge Base

Brava Desktop Discussions
Thread Title Author Comments Submitted
Could not access license from IGCKey.licSupport1Feb 16 2012 08:14:08:860AM
When measuring a drawing the values come incorrect or the measure line is grayed out.Support1Feb 16 2012 08:20:50:550AM
When printing to a scale the printed output is wrong.Support1Feb 16 2012 08:22:22:700AM
What file types does Brava! Desktop support?Support1Feb 16 2012 08:23:17:123AM
Why am I unable to create markups?Support1Feb 16 2012 08:23:56:733AM
How do I disable/remove menu items in Brava! Desktop?Support1Feb 16 2012 08:26:46:680AM
How do I set the page load order in a DWG file, ie. 'Paper space' or 'model space' to be displayed first by default?Support1Feb 17 2012 09:10:25:687AM
CGM files are missing parts or incorrect colors are displayed when viewing or on the printed output.Support1Feb 17 2012 09:11:47:280AM
DWG reference files are not loading.Support1Feb 17 2012 09:12:26:327AM
PDF, DWG, TIF, CGM etc files are not displayed correctly, come up blank, or produce an 'invalid file' error.Support1Feb 17 2012 09:18:05:937AM
How do I enable/disable warning messages for missing fonts or xref files?Support1Feb 17 2012 09:21:21:000AM
Incorrect font desity or style displayed in a DWG fileSupport1Feb 17 2012 09:31:07:327AM
License already registered errorSupport1Feb 17 2012 09:32:42:030AM
This format is not licensed. Please contact Informative GraphicsSupport1Feb 17 2012 09:34:51:060AM
Why can't I edit another user's markups?Support1Feb 17 2012 09:36:52:983AM
I have installed Brava! Desktop, but cannot launch the applicationSupport1Feb 17 2012 09:37:30:013AM
How do I associate file formats?Support1Feb 17 2012 09:38:50:030AM
What's unique about Brava?Support1Feb 17 2012 09:39:51:013AM
I am getting a 6001, 5008, or 5009 error. What can I do?Support1Feb 17 2012 09:40:44:810AM
Brava Enterprise Discussions
Thread Title Author Comments Submitted
Running Brava Services in console mode.Support1Nov 23 2011 11:34:32:743AM
Office files not viewing in BravaSupport1Mar 7 2012 11:43:38:297AM
Use Command "netstat -oab" to determine port usageSupport1May 18 2012 07:43:50:100AM
Why is the Local Administrator privilege required for the service running the Job Processor?Support1Dec 3 2012 08:57:09:250AM
Has IGC's CSF format been vetted by a public encryption expert?Support1Dec 3 2012 08:59:33:053AM
Does IGC sign its code and verify that signature at installation?Support1Dec 3 2012 09:01:33:073AM
Brava Enterprise .NET Discussions
Thread Title Author Comments Submitted
Configuring Brava Enterprise .NET for SSLSupport1Aug 30 2012 08:41:38:773AM
Brava Enterprise Java Discussions
Thread Title Author Comments Submitted
Client installation debugging checklistSupport1Jul 11 2012 10:35:54:933AM
ChangeMark Viewer Iphone Discussions
Thread Title Author Comments Submitted
Troubleshooting steps for Changemark ViewerSupport1Jul 3 2012 09:32:04:690AM
DCTM - Taskspace Discussions
Thread Title Author Comments Submitted
Where are the markups stored for Brava for TaskSpace?Support1May 31 2012 08:38:10:623AM
DCTM - Webtop Discussions
Thread Title Author Comments Submitted
What is causing a docspec error when I try to save a markup?Support1Feb 17 2012 10:22:56:267AM
Why am I receiving an error when I select Annotate?Support1Feb 17 2012 10:24:36:060AM
How do I disable formats from being launched in Brava.Support1Feb 17 2012 10:31:25:250AM
How do I disable formats from being launched in Brava?Support1Feb 17 2012 10:34:40:233AM
Where are markups saved in the Brava for Webtop integration?Support1Feb 17 2012 10:35:53:970AM
How to use Fiddler Web Debugging Proxy on a client connecting to Brava 7.0 for WebtopSupport1May 31 2012 08:13:59:017AM
How to view attribute information of a markup object in Webtop?Support1May 31 2012 08:45:57:403AM
Brava for Webtop 7.1 with Webtop 6.7 SP2 class filesSupport1Apr 10 2013 10:45:35:810AM
IBM FileNet P8 Discussions
Thread Title Author Comments Submitted
Can Brava for IBM FileNet P8 be deployed in a Virtual Machine EnvironmentSupport1Feb 17 2012 10:49:44:733AM
What are the basic hardware requirements for Brava for IBM FileNet P8?Support1Feb 17 2012 10:50:56:937AM
What environment is required?Support1Feb 17 2012 10:51:35:420AM
Are there any pre-requisites?Support1Feb 17 2012 10:58:00:407AM
How can we integrate Brava with P8? Is there just a wizard to install? Are there any required connectors?Support1Feb 17 2012 10:59:51:577AM
How is Brava for IBM FileNet P8 licensed?Support1Feb 17 2012 11:01:48:153AM
How do I get configuration assistance or a quote for Brava for IBM FileNet P8?Support1Feb 17 2012 11:04:32:017AM
After the installation right clicking on a file to view in Workplace/XT does not show a Brava! option.Support1Feb 17 2012 11:06:19:593AM
After clicking Brava > Annotate, you receive an error 'unable to communicate to Brava server servername:port number.Support1Feb 17 2012 11:08:25:187AM
Which components are required on the Workplace or WorkplaceXT servers?Support1Feb 17 2012 11:10:00:623AM
Which property files need to be updated if the server name changes?Support1Feb 17 2012 11:10:52:280AM
IGC License Manager Discussions
Thread Title Author Comments Submitted
Why am I receiving communication errors when using Brava! Desktop with network licensing?Support1May 31 2012 08:41:31:833AM
Net-It Now Discussions
Thread Title Author Comments Submitted
Black Ice Error messages.Support1Oct 24 2012 11:37:16:727AM
OpenText Discussions
Thread Title Author Comments Submitted
Failed to InitializeSupport1Nov 11 2011 01:53:22:623PM
Client License Not Found and/or Unable to obtain Livelink SessionSupport1Nov 17 2011 08:50:43:573AM
Brava groups show "not licensed" on Configure Brava Paramaters PageSupport1Nov 17 2011 08:57:21:620AM
Brava Membership exceeds number of seats purchasedSupport1Nov 17 2011 09:02:17:920AM
Where can I find the most recent patches for my Brava for Livelink install?Support1Feb 17 2012 10:37:05:547AM
Are there any 'best practices' for the install of Brava for Livelink?Support1Feb 17 2012 10:40:23:810AM
Why am I not able to view any office formats but PDFs, TIFFs and other non-office formats do load in Brava successfully?Support1Feb 17 2012 10:42:31:733AM
How can I speed up the load time required to bring up files in the Brava Server?Support1Feb 17 2012 10:44:29:140AM
Brava! is not working. I am getting an error, 'Communication Error.'Support1Feb 17 2012 10:46:24:343AM
How can I apply banners and watermarks on specific folders?Support1Feb 17 2012 10:47:35:483AM
Office file fails to publish/view in Brava for Content ServerSupport1Mar 7 2012 11:25:35:343AM
Files slow to load and view in Brava for Content ServerSupport1Mar 7 2012 11:28:51:827AM
Cached/pre-published files still take a long time to openSupport1Mar 7 2012 11:31:40:860AM
If I upgrade Content Server from 9.7 to 10.x, will I need to reinstall Brava 7.x?Support1Mar 7 2012 02:42:00:187PM
What options do I have for deploying the Brava Client to locked down environments?Support1Mar 7 2012 02:53:08:030PM
Updating License / License ErrorSupport1May 24 2012 08:46:55:973AM
Brava Thumbnail license doesn't take, page just refreshesSupport1May 31 2012 05:32:31:597AM
Brava for OpenText 6.2 client install scriptSupport1Oct 2 2012 10:53:15:947AM
Brava 7.1 for Content Server's "Brava Server URL"Support1May 24 2013 10:23:43:523AM
Redact-It Desktop Discussions
Thread Title Author Comments Submitted
OCR error "General error in the Engine"Support1Apr 22 2013 04:22:16:650PM
SharePoint Discussions
Thread Title Author Comments Submitted
Cannot make a cache safe URL for "igc/flashclient/swfobject.js", file not found. Support1Dec 1 2011 12:52:19:367PM