| We offer a wide range of support
and services, tailored to meet your individual needs. We help you to install, maintain, and derive maximum
value from your software solutions.
To access our support system you will
be required to
login.
After doing so you will be able to submit support tickets. The support ticket
can be accessed 24 hours a day and will have current information on
each ticket. If you do not have an ID and Password you will be required to
register
for one. After submitting your registration you will receive your ID
and Password the next business day by email.
The IGC technical support staff is available from 5:00 a.m. through 5:00 p.m., Monday through Friday,
Mountain Standard Time.
Phone support is available to current customers within the
standard warranty period and maintenance plan subscribers.
.
We will leverage Web Tickets, GoTo, FTP, & Phone/Fax.
Please contact your sales
representative with any questions regarding your contract.
|
|
Support
Web Ticket
Self-Help Technical
Support
|
|
|
