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"...What impresses me most about Informative Graphics is the level of support. Every time I've called, the people I talk to are informative, knowledgeable and patient. If no one is available, my calls are returned promptly unlike our previous provider (an IGC competitor) who took days! I cannot tell you how much I appreciate your level of integrity and dedication to your customers..."
-- Darrell Porter
Operations Manager
WiseConnect, Inc.

Technical Support

We offer a wide range of support and services, tailored to meet your individual needs. We help you to install, maintain, and derive maximum value from your software solutions.

To access our support system you will be required to login. After doing so you will be able to submit support tickets. The support ticket can be accessed 24 hours a day and will have current information on each ticket. If you do not have an ID and Password you will be required to register for one. After submitting your registration you will receive your ID and Password the next business day by email.

The IGC technical support staff is available from 5:00 a.m. through 5:00 p.m., Monday through Friday, Mountain Standard Time.

Phone support is available to current customers within the standard warranty period and maintenance plan subscribers.

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We will leverage Web Tickets, GoTo, FTP, & Phone/Fax.


Please contact your sales representative with any questions regarding your contract.

Support Web Ticket

 

Self-Help Technical Support

 

 
 
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